FAQ
Order Information

Once an order has been placed, we’re typically not able to make changes. However, if you need to make a quick revision to your order or request a cancellation, please contact us immediately and we’ll do our best to assist you.

We offer free standard shipping (5-10 business days) on all orders. Please remember that most orders are custom-made just for you and therefore require various production timeframes:

Custom pillows: 3-6 weeks

Designer pillows: 2 weeks

If you need an item sooner, please contact us for rush options and pricing.

As soon as a tracking number is available, we’ll send it to you via email. You’re also welcome to contact us for a status of your order anytime.

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